Shipping & Returns
Shipping
- Free tracked delivery on UK orders of 2 or more bracelets (orders of £30 or more).
- Single bracelet: tracked UK delivery for £3.95.
- Orders are processed within 1–3 working days.
- Delivery usually takes 5–10 working days.
- You'll receive a tracking link by email as soon as your order ships.
60-day money-back guarantee
Not the right size, or changed your mind? Email us within 60 days of delivery and we'll arrange an exchange or a full refund.
- Items must be unworn and returned in their original condition.
- Refunds are made to your original payment method within 14 days of receiving the return.
- If your item arrives faulty or damaged, we'll replace or refund it at no cost to you.
This does not affect your statutory rights, including your right to cancel within 14 days under the Consumer Contracts Regulations.
How to start a return
Email novaregroupconsulting@gmail.com with your order number and we'll send you the instructions.