Refund policy

60-day money-back guarantee. You can return any item within 60 days of delivery for an exchange or a full refund.

Items must be unworn and in their original condition. To start a return, email novaregroupconsulting@gmail.com with your order number. Refunds are made to your original payment method within 14 days of receiving the returned item.

If your item arrives faulty, damaged or incorrect, contact us and we will replace or refund it at no cost to you.

Your right to cancel. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you may cancel your order within 14 days of receiving it without giving a reason. Our 60-day guarantee is in addition to, and does not affect, your statutory rights.